See How Your HR Team Can Thrive With a Dedicated Benefits Partner
There’s a smarter way to manage transactional support for benefits. Let your internal teams get back to the most important tasks at hand, knowing that Hodges-Mace® tackles some of the most important functions of benefits administration, including Qualified Life Event (QLE) Management, Dependent Verification, and Evidence of Insurability (EOI) Management.
Effective Administration and Support, From Our Benefits Experts to Yours
A Bundled Solution for Dependent Eligibility, QLE Transactions and Benefits Support
With our HR Support Pack, state-of-the-art technology meets white glove service in three areas:
Removal of Ineligible Dependents
HR Support Pack picks up where the SmartBen Sentry® audit ends. Through management of the removal process for ineligible dependents, the HR Support Pack team recognizes the benefit nuances and the implications that follow.
Year-Round Employee Assistance through SmartBen Assist®
Your staff can rely on our expert technical support to guide them through the self-service process in SmartBen by phone and email. This includes answering technical questions, helping employees locate resources or information within SmartBen, or providing self-service enrollment assistance as needed.
Transactional Support of Benefits Administration
HR Support Pack frees up your HR resources by taking over the most time-consuming administrative tasks, including QLE and EOI management, finalization of benefits, and processing of pended elections based on underwriting decisions.